Dell Optiplex 990 Desktop Computer (Intel Quad-Core i7-2600 up to 3.4GHz, 16GB RAM, 2TB HDD, DVD, WiFi, VGA, DisplayPort, Windows 10 Professional) (i7 16GB 2TB) (Certified Refurbished)

This review is for JSM Computers….and not necessarily the computer itself. The computer arrived on time, and was exactly as described. My particular issue was that it was damaged during shipping by U.P.S. It was late on a Friday afternoon, when I sat down to unpackage the item. As I removed the new keyboard and mouse from its box, I noticed that the keyboard was completely destroyed. So, I picked up the phone, and called the number given on the info in the package and was given the opportunity to leave a voicemail. Within a minute or two, someone called back saying how sorry they were for the inconvenience. He said he knew it was closing time on Friday afternoon, and just wanted to make sure that I got a reply before they all left for the weekend. He assured me he would make the arrangements to have another keyboard shipped to me. This was fine, as I had an extra keyboard I could use in the meantime. So, I hung up, and continued with the setup process. Now, I don’t make any claims to be a whiz at computer operation, so needless to say, the rest of the process took a minute or two. Later that evening I discovered, that the dvd drive wouldn’t open. Upon closer inspection, I noticed that the exterior casing of the computer was bent inward preventing the drive from opening. So, with a paperclip, I managed to get it open, bend it enough for it to operate, and insert and remove discs….however….the drive didn’t work. I sent another email to JSM describing my dilemma. I spent the rest of the weekend enjoying my new high performance computer that was far better, than my last one. On Monday morning, when I got to my computer, I already had an email from them, expressing how they intended to make all of this right. I’ll skip the specific details and simply express how happy I was with the level of service I received from them. I am completely satisfied, and I would purchase from them again without hesitation.

Choose what supplier you buy this computer from very carefully, they are not all function Tested. I have gone through 3 of these before I got one that everything worked properly. The first two was with a supplier that I can’t mention because of Amazon censorship, the one that works was from another supplier.

So far everything works fine. The product came as described. It had a few small scratches here and there and the decorative front cover seems loose at one corner, but so what? This refurbished Dell Optiplex 990 is an economical solution — I upgraded from my hideous old tower Dual Core Duo computer. So far, so good. This computer came with Windows 10 only…and that’s good — no bloatware that has to be removed.
Upgraders:
Be aware that the Dell power cable plugs are spaced very close together and that if you get a standard, nonadjustable 2.5 inch SS HD mounting bracket like I did (Sabrent BKHDDH), both plugs won’t reach if you are trying to use a second 3.5 inch drive in the second bay. The 2.5 inch HD sits too deep, and cannot be adjusted. Try a Corsair CSSD-BRKT2. It looks adjustable, I’m waiting for mine to arrive.
Also, Dell’s have a blue plastic quick dismount hard drive caddy. You only get one and you’ll need to find another (try Ebay) if you want to mount a second drive.

The first line in the product description by my seller, USTRG Ltd, was: “This Certified Refurbished product is tested and certified to look and work like new.” The unit had several scratches; it did not look like new. The computer would not boot up even after I went through Windows repair/troubleshooting. The product looked and performed like a used PC that had been wiped clean. The product may be a good on, but I won’t buy from USTRG Ltd.

Computer worked really well, even in 90 degree weather for several hours, without overheating. Inside of the case was immaculate. Bought this computer for a job search. Is easily able to stream video or music while I am searching for work, and also runs my printer/scanner/copier. If you have problems with the software that comes with your scanner, try using the Windows 10 Scanner/printer utility. Search for it in the lower left corner A few scratches on the side, probably from having a monitor sitting on it. Nothing major. .

Complete garbage. Ad shows the mini tower, product is actually the uselessly small desktop form factor. HDD is more dead than alive, visible thermal damage on the board.

This computer arrived on time, works well and was a terrific price. The people at Blair Technology were pleasant and professional.

the computer works just like new