Works with Alexa for voice control. It uses Infrared (IR), Bluetooth and WiâFi to control various devices
Controls your entire home entertainment system: Even controls game consoles and devices hidden behind cabinet doors and walls
Powerful remote control customization: Includes the ability to create one-touch activity sequences, adjust and remap buttons, set device delays and timing, plus more
Intuitive color touch screen: Swipe and tap to access and switch between entertainment activities with shortcuts for your most frequently used commands.Ultimate convenience features: Vibration feedback touch screen, up to 50 favorite channel icons, back-lit buttons and recharging station
OS support(at least):Windows XP, Windows Vista, Windows 7, Windows 8, Mac OS 10.5+
Future-proof control of up to 15 devices: Works with 5,000 plus brands and 225,000 plus devices, with newly released devices added regularly to the online device database
Logitech Harmony Ultimate
RETHINK YOUR REMOTE. WE DID. Meet Harmony Ultimate, the most powerful Harmony remote. It redefines ultimate control over your entertainment system—including game consoles and devices behind closed cabinet doors. One simple tap of the touch screen adjusts your entire home entertainment system so you can switch between movies, game consoles, favorite TV stations and music without fumbling with multiple remotes or button presses. Customize it the way you enjoy your entertainment. It has the power and intelligence to do what you demand.
RF control of devices inside closed cabinets and behind walls | Controls up to 15 devices including cable TV boxes, Apple TV, Roku, Sonos, Amazon Fire TV, Phillips hue, Xbox One, PS3 and TV-connected PC or Mac | Harmony App turns household smartphones into powerful personal remotes | Intuitive tap-and-swipe color touch screen | Powerful customization, including 50 Favorite channel icons*, creating one-touch activities and reordering buttons | Illuminated buttons for easy entertainment navigation in the dark | Haptic feedback: A gentle vibration lets you know when the remote receives a command from the touch screen, so there’s no need to look down | Recharging station included | Works with over 270,000 devices | Easy online setup | (*Channel availability subject to your local service provider. )
Harmony Hub turns RF signals from the remote into IR or Bluetooth commands your devices can understand and can’t see—behind closed cabinet doors or walls. Control up to 15 devices including your Xbox One, Wii, or PS3, plus your Internet subscription services, like Netflix or Hulu. Harmony supports 270,000 devices from 6,000+ brands, including devices you own today and add tomorrow. Just connect your remote to Harmony’s regularly updated online device database to download commands for new devices.
Controls Sonos, Amazon Fire TV, Apple TV or Phillips hue
Control your Sonos* with Harmony App to play, pause, change volume or launch your Sonos Favorites. Control Philips hue lights** by integrating lighting control into your Harmony activities like Listen to Music, Play a Game or Watch a Movie. Imagine starting a Watch TV activity and your hue lights automatically dim to your favorite accent lighting settings. You can control Amazon Fire TV, too. Just launch the Harmony App, add Fire TV, and create a Watch Fire TV Activity. (*Sonos music player sold separately. **Phillips hue lights sold separately. Online setup required. )
Find your content faster
Now you can avoid frustrating on-TV keyboards. Use your smartphone/tablet keyboard or speech recognition capability with the Harmony App to find your content faster on Apple TV, Roku or Amazon FireTV. Also works with Windows PC and Macs.
Harmony App for smartphone or tablet
Supplement the remote with touch screen gestures and personalized settings via Harmony mobile app. The Harmony App for iPhone or Android turns a smartphone or tablet into a personal entertainment controller. Everyone in the house can have their own set of custom gestures and favorite channels right at their fingertips.
Easy guided online setup
Simply connect the remote to your computer, go to MyHarmony. com, and download the commands for your devices—without having to enter endless equipment codes. Live customer support is ready to help if you need it.
The color touch screen gives you the power to access your entertainment the way you want. Tap an Activity like “Watch a Movie” and the right devices power on to the right settings. Easily customize your remote by creating Activities, re-ordering buttons, and choosing up to 50 Favorite channel icons* . (*Channel availability subject to your local service provider. )
|Product Dimensions||5.3 x 3.9 x 10.1 inches|
|Item Weight||1.57 pounds|
|Shipping Weight||2.7 pounds (View shipping rates and policies)|
|Item model number||915-000201|
|Batteries||1 AA batteries required. (included)|
970 customer reviews
3.7 out of 5 stars
|Best Sellers Rank||
#1 in Electronics > Accessories & Supplies > Audio & Video Accessories > Remote Controls & Accessories > Remote Controls
|Date first available at Amazon.com||April 16, 2013|
Within a few hours I had setup all of my devices and stored the remotes in a box in the closet. Everything was great for a few days. Then I started to notice some quirks. The devices were not turning on or off when I expected them to. Volume controls were not working as anticipated. After I got used to the new remote I realized I needed to refine my setup and reprogram some of the device sequences and re-assign buttons.
A week alter and another few hours of updating the remote, testing, updating the remote, testing, things seemed to be working much better. I did not take my old remotes out of their box for almost a month. Then weird things started to happen. I would click the TiVo event on the remote and the Wii U would power on at full volume. I would go to watch the Blu Ray DVD and the TV would not turn on. I checked-and-rechecked the script sequence and it was correct. After hours of research I found a post in the Logitech forums about doing a hard reset of the remote and the hub. It did the trick. Everything started working again. For a while.
Up until last week the remote continued to have these odd quirks. I’ve been on Logitech support forums, had several email conversations, and have completely reset and re-programmed the remote at least 4 times since December. I’ve updated firmware, done hard resets, and finally realized that I am just going to have to live with the fact that sometimes the Logitech Harmony Ultimate will “go off the rails” and decide that the Wii U should be on at full volume every n-times I tell it I want to watch something on TiVo. Unfortunately n-times is completely random, or at least appears to be. Maybe it is based on some prime number square root derivative function that is noted in the footnotes of the online documentation.
Note I said “up until last week”. That is NOT because the problem has been resolved. Actually, let me rephrase… the problem has not been FIXED though I have “resolved” the problem. Last week I dropped the remote off the arm of the sofa. Well, my $350 remote is now DEAD. After spending a lot of time going through rather useless “did you plug it in” email conversations with Logitech “support” (the script-readers from India) we have finally arrived at the conclusion that “I broke it”.
As it turns out it only takes a few, and I literally mean a FEW as in 2 or 3, drops of this remote from counter height (32 inches or less) to render it useless. The screen when full white and is completely unusable. Unfortunately with this remote the screen is a KEY COMPONENT and critical to the usability of the system. Yes some of the hard buttons still function but good luck figuring out which device or activity it is “talking to”.
The best part of this, and the big reason for 1 star is that Logitech support is HORRIBLE. There is no easy way to call them. Their email forms for support (warranty support or otherwise) don’t work in all browsers. When they do work they put you in a generic email queue with script-readers on the other end. The other big reason for 1-star rating is that LOGITECH WILL NOT REPAIR THIS REMOTE.
That’s right…a $350 consumer product WITH NO REPAIR OPTIONS.
Not like anyone EVER drops a remote. I mean, this is my first time I’ve dropped one myself… but if that does happen you are out a $350 product.
If you are going to buy this ABSOLUTELY get a third-party warranty with damage protection. Pay the extra money. Just be aware that all of those plans (squaretrade, etc.) have a deductible you need to pay, usually $50 or so, for damaged items and that it will be AT LEAST 4 weeks without your device while they work on getting a replacement.
If you don’t want to spend $350 PLUS the extra $100+ for the damage-protection extended warranty then look elsewhere. IMO a $350 remote MUST have a viable repair channel.
Sadly I really like Logitech products. I’ve purchased literally HUNDREDS of Logitech branded products from sound cards to speakers to keyboards and mice for myself and my 20-person office over the years. Logitech keyboards and mice were my corporate standard for the past 8 years. Their keyboard and mice were simply the best available.
Now that I’ve had to deal with their support and repair process first hand I will have to give serious consideration to using other brands. Especially now that others have figured out how to build quality computer peripherals.
In the meantime I will likely be going with BlueMoo for my remote bluetooth remote control setup. I prefer hard buttons over my tablet or phone but at least I know both those devices have repair options AND the extended warranty with damage protection.
Logitech – you need to step up your game if you are going to enter the high-end consumer products market. This is not a $120 keyboard or $80 mouse!
Needed to add another remote after having this for a few months and the device will not connect to the pc. NOT RECOGNIZED is the message I see.
After contacting Logitech and waiting the 48 hours for them to respond to my request for help they are still unable to solve the issue. The lack of customer support or incompetence I find surprising. The remote has worked well until I tried to add an additional device to the list.
I very disappointed that there is this problem since this has been on the market for some time. Problems do happen but support is paramount. This will be my last Logitech product.
Really a shame, I have several Logitech products that have worked flawlessly. Think twice before buying.
Just got off the phone with Logitech. Spoke with Sylvain, who has been very helpful with questions and solving issues on the AVS forum, a sr. manager and his supervisor. Discussed the issue with the remote not connecting and the customer service issues.
Apologized for the support issues….. Promised to see that this does not happen again.
Based on the video I sent of the screen on the remote flashing from the myharmony screen to the menu screen they feel this is a hardware issue. They are sending a new remote and hub.
Hopefully this will resolve the connection issue and all will be well again. Will update as this plays out.
With all this said I’m surprised this issue has happened.. all of the Logitech products I have purchased and use daily have been rock solid.
replacement remote arrived but looked as if it had been used. Was able to sync and load my setup on the remote. Everything seemed to be working as it should till I tried to update the firmware.
This remote is doing the same things that the previous remote did. IT WIL NOT SYNC.
MESSAGE TO IAN CROWE of Logitech: you have a problem here, your fix was a fail! How about just refunding my money.
I was surprised this problem has occurred again. Reloaded the Harmony software and still won’t sync. Remote works well I just can not ever update the firmware or add/change remote setup.
Reading the reviews this either works or it is problematic. I appreciate the effort but this thing is never going to work properly so JUST GIVE ME MY MONEY BACK. I’ll buy something else. Had enough.
very disappointed that customer service has not been helpful. Clearly I’m not alone in that thought. Problem is unresolved so I am in the process of a refund. Too bad! The remote works well with all my devices but without the ability to upgrade firmware, devices or to just sync it means that will only work for the current setup I have. I will not be able to add devices, update firmware, load different background pictures, nothing can be changed.
The Logitech Sr. Manager has no clue about solving the issue nor does he appear to be interested. He would rather refund my money than get to the bottom of the problem… Must be that there is a large enough profit margin that they just replace or refund. Not much of a confidence builder.
Will now send this back and wait for my refund. Anyone have suggestions for another remote the works and a company that has good customer service?