B00GUGTEVE

Do Not Buy this if you have any amount of harder water! This is the SECOND one of these Pos faucets that failed in three years. Google “moen kitchen faucet cartridge failure” and you will see it’s a common problem. The company does very quickly respond and ship you out next day a new one. So I will give them that, but here is the issue. Moen faucets have a universal cartridge body that’s meant to allow a plumber with the right tools to swap in a new valve control system right into the inks unit. Why? So you can potentially avoid having to buy a whole new facet when/if these fail. Here’s the issue: the cartridge had 2 o-ring seals on it that go into the housing. So if you have well water, hard city water, debris from say a water line repair from the city, etc doesn’t mater occurs the debris / calcium can and WILL damage the seals on the facet cartridge and then it will start to leak at the point of the faucet handle. Read on the internet it happens ALOT! No big deal right? $30-40 cartridge and replaced done. But wait… let’s say your away for a day or two. Or in my case over night… and the water then dripped all over the counter and then down the cabinets to where it just damaged the wood on high end expensive custom wood cabinets and flooring! So this $30-40 “easy to swap when we know it fails” cartridge goes bad it can potentially cost you $5000 in damage or more! In my case it was drizzling into the basement so my kitchen and my finished basement were damaged! Yes it’s pretty, very it operates well, yes yes yes! But this is the SEcond one that failed in three years! Same point same issue and of course it’s not their problem to cover the damage. So I warn anyone with an expensive custom kitchen to AVOID any of these moen facets with this cartridge system unless you 100% know you have pristine water conditions. In our case we have mild hard water, not enough to put a softener on. But that is my only guess as to why this failed twice in two years! Who would think that when you spend money on a product like this with their “buy it for life” advertising they have a known failure point that hundreds of people have the same issue with over and over! I’m so angry about the amount of damage this second one failing caused. I hope my story saves at least one other person from what I’m going thru. Piece of crap cartridge design.

I bought this faucet through Amazon, yes Amazon! The price here on Amazon was so much cheaper than anywhere else. It is beautiful and oh so functional. My husband easily this on our new stainless steel deep sink. The shape is perfect for washing over-sized pots and pans. The pull hose function with spray is a great touch and makes cleaning the sink a breeze. I also like to use the spray function for my potted plants as the spray is nice and fine. I look forward to many years of use.

Plumber installed this today and said it is a very high-quality faucet that he heartily recommends. It looks wonderful and works perfectly: sprayer sprays very well and pull-down section retracts with ease. Faucet comes with a heavy weight to assure such retraction, by the way. Totally and entirely elated with this purchase – and the quick delivery, as well.

The facet looks great; only concern is that the package itself was not taped shut in any manner and the weight was broken – had a professional installer here and he tried to figure it out. Finally I called Moen and they said we had a broken weight. They are sending us a new one.

I really like this faucet. Our sink area is not cluttered with a lot of gadgets for a faucet. It is simple in design, but functions very well. I really like the pull down hose from the main unit and having the “button” to switch between regular flow and spray makes this a great unit.

Installed it yesterday. Works very well. Wife loves it. Looks great. tough to remove the old faucet (but that was not the fault of the new faucet!@). We bought and installed the hose guide so the hose did not get caught on the valves under the sink, which was excellent idea too.

I have had this faucet just over 3 months. I like it and it works well. I did have an issue with the sprayer. It did not have a full stream without leaking out of the bottom. So it did not cut off the stream from normal flow to spray stream. Anyway, I contacted Moen’s support line, and the shipped me a new sprayer head no charge. Their support was great. It was easy to install and looks great. We love it.

We love this faucet; the extendable faucet-head with flexable hose makes cleaning the dishes before they go to the dishwasher a snap. They make this faucet in different finishes, as well as a motion-sensing device for those of us who are just too lazy to turn on/off a faucet. Personally, I chose the “manual” over the “automatic” for the calorie-burn not found in the automatic model, not to mention the likely-hood of a problem that would certainly develop when water comes into contact with the electric current that makes the faucet hands-free.

All sarcasm aside…this is a GREAT product; I just have a hard time justifying the motion sensor thing……..SERIOUSLY? 😉